How to set up a teledental appointment

Teledentistry is a new, unique way that dentists are coping with the COVID-19 crisis. Because they are done completely online, teledental appointments limit social interaction while still allowing you to enjoy the quality dental care you deserve.

In our previous blog article, we explored the emerging new field of teledentistry. We’re currently using teledentistry in our Riverside dental office to help speed up routine dental exams, dental emergencies, and in discussing treatment.

But how do you sign up for a teledentistry appointment? Fortunately, the process is very easy. This article will briefly show how you can make use of the teledentistry application and schedule a meeting with Dr. Middleton.

1. Gain access to our patient portal

As with anything involving confidential material, you first need to gain access to the application. Luckily, the process is very straightforward.

First, you need to request access to join our patient portal. You can do so by providing us with basic information in this web form. We’ll then provide you with the information to get access to the application.

2. Enter the portal

Now it’s time to enter the portal. Fortunately, this portal can be reached through any device that you have: your phone, tablet, or from your computer.

You can access the portal through the web app here or download the mobile app from the App or Android store on your smartphone or tablet. 

3. Send messages and schedule appointments

Once you’ve accessed the portal, you’re able to send messages to Dr. Middleton, upload any necessary documents, and schedule an appointment – all from the comfort of your own home.

Dr. Middleton will respond to your messages and let you know as to any documents that you need to fill out and bring before your appointment.

4. Prepare for the meeting

Before your appointment, make sure to send the required forms as well as any photos or videos to the portal. One of our hygienists will review them, take notes, and then send them over to Dr. Middleton for review in advance of a face-to-face call. 

Now you’re ready for the meeting. Make sure you show up on time and with all the required documents that you need in hand.

5. Meet with Dr. Middleton face to face

Finally, Dr. Middleton will meet with you. During the call, Dr. Middleton will be there to discuss any dental concerns you may have, and can even check out any problem areas and offer suggestions. Rest assured that this conversation will remain private between you and Dr. Middleton – just as it would in the office setting. 

Teledentistry is a quick and easy way to approach dentistry in the current setting. If you have further questions about teledentistry or are having trouble accessing the portal, please feel free to reach out to us through email or phone. Dr. Middleton looks forward to seeing your beautiful smile!

To set up a teledentistry appointment through our patient portal, sign up for an account through the link on our website.

Dr. Gerald Middleton proudly accepts patients from Riverside and all surrounding areas.

Creature Comforts for Our Patients | Dentist in Riverside

dental fear

We realize that many people are nervous about seeing the dentist, and it is important to us that you are as comfortable as possible. After all, we are here to look after the health of your smile, so we don’t want you to didge your regular checkups out of nervousness. At Parkside Dental, your comfort is our first concern. Here are some of the comfort options we have made available to our patients:

Local anesthetic. Discomfort from a dental shot is mostly due to the feeling of pressure created by the flow of dental anesthetic. We use a computer-controlled injection system called the Wand, which greatly relieves this discomfort, especially because it doesn’t look like a needle and delivers anesthetic at an optimal flow rate for a comfortable, pain-free injection.

Relaxant gas. Nitrous oxide is a relaxant gas which you breathe in via a small nasal mask, making you very relaxed during your treatment. The effects of the gas wear off within a few minutes of stopping the gas, allowing you to drive home safely.

Dark lenses. We need the bright light in order to see into your mouth properly, so we provide you with tinted safety goggles to shield your eyes.

Headphones. CD players with a variety of music and Netflix movies are available for your listening and viewing pleasure.

Blankets. Ask us for a blanket if you are feeling chilly.

Coffee and juice bar. Yes, we even have complimentary beverages and cookies. We want you to be at your most relaxed.

Compassion. The human element of care, understanding, and compassion are probably the most important in eliminating nerves. We believe we score high in this category, as we are all genuinely nice to each other.

To set up an appointment, call Dr. Middleton’s office in Riverside, CA at 951-688-3442 or through the website

Dr. Gerald Middleton proudly accepts patients from Riverside and all surrounding areas.

Do We Need White Teeth During a Pandemic? | Riverside Dentist

We may be stuck in some type of quarantine and wearing a mask is required in most places, so most of us don’t exactly have a way to show off our smiles these days, but that doesn’t mean that we don’t want to have the prettiest, brightest smile possible. And if we have some staining issues, we do our best to try to brighten our smiles. There are many methods available, such as brushing, bleaching strips, bleaching pen, bleaching gel, and of course, professional whitening treatments.

But you may be thinking, I keep up with my regular dental hygiene – why are my teeth still yellowing> This happens because the outer layers of your teeth get stained over the years by consumption of beverages with caffeine, soda, wine and smoking. And when these outside sources of staining are left to sit on the teeth all day until your next brushing, the dentin on your teeth becomes yellowish or darkened. The best way to help your stained discolored teeth is with one of the easiest cosmetic dentistry procedures, professional tooth whitening.

The most popular and convenient method is with the KoR whitening technique. This procedure is done in our office in about an hour. Our trained clinicians first place a protective barrier on the cheeks and gums. The KoR whitening gel is then applied to the teeth. Over the span of 6-10 hours, KoR whitening trays penetrate the surface of the teeth to break up stains and discolorations for a bright, healthy smile you’ll want to show off – once it is all safe to do so.

To set up an appointment, call Dr. Middleton’s office in Riverside, CA at 951-688-3442 or through the website

Dr. Gerald Middleton proudly accepts patients from Riverside and all surrounding areas.

How we use teledentistry in our Riverside dental office

In a previous blog, we covered the various tools and policies we use to keep you safe. In this article, we will discuss teledentistry and show you how you can set up a virtual appointment with Dr. Middleton – just like you were in his Riverside dental office with him.

COVID-19 has changed the way the entire medical field functions and operates – dentistry is no exception. Because of this, we’ve needed to get creative about how we interact and treat our patients. 

Teledentistry allows our office to quickly assess and devise a plan of action for your oral health – all from the comfort of your own home! Because it limits social interaction, it is one of the best ways to approach dental care during COVID-19.

First off: What is teledentistry? 

In normal times, a typical dental visit requires you to take time off from work, drive down to our Riverside dental office, receive the requisite dental care, and then go on to resuming your day. In our busy lives, it can sometimes be hard to schedule a time that works for you (as well as us). 

COVID-19 makes this even more complicated. Now, on top of everything else, we need to make sure that you stay safe and sound. This means adding a COVID-19 symptom screening, increased time as we sterilize each of the rooms, and other additional steps that make the process more complicated.

Teledentistry allows you to meet with Dr. Middleton from the comfort of your own home. Using a video chat application, Dr. Middleton is able to give essential oral health care without the need for in-person interaction. 

It’s easy to see why this is so important. During the pandemic, minimizing personal contact is critical – and these online dental visits help us do just that.

We use teledentistry to streamline multiple dental procedures

Teledentistry allows us to be flexible in the way we approach dentistry. Currently, we utilize teledentistry to help us streamline the following procedures.

  1. Dental emergencies: This allows for quick action in case of a dental emergency. If you have a dental emergency – severe pain, bleeding, or something more minor – Dr. Middleton can quickly assess and offer advice to mitigate the problem in the short term and schedule an office visit to ensure the correct treatment is given.
  1. Routine dental exams: As you know, your typical visit to the hygiene department involves an exam by Dr. Middleton. In order to reduce the amount of physical contact, we now offer this exam virtually. 

During your visit with the hygienist, your hygienist will capture images, video, and notes. At his earliest convenience, Dr. Middleton will review them, schedule a chat with you over the portal, and discuss his findings with you. This allows us to quickly and safely provide you with the high-level care you expect from us.

  1. New patient examinations: As you know, each of our new patients undergoes a comprehensive exam with Dr. Middleton. We’ve now decided to move this to our virtual portal. Rest assured that this will be a private conversation for you to comfortably discuss any dental concerns you have with Dr. Middleton.
  1. Discussing treatment: We also will utilize the patient portal to discuss recommended treatment with any of our patients. This allows you to meet with Dr. Middleton at a time of your choosing from the comfort of your own home.

Teledentistry is an exciting new trend in the dental field. We will continue to remain vigilant as to any new technologies that arise in order to give you the best – and safest – dental experience.

To set up an appointment, call Dr. Middleton’s office in Riverside, CA at 951-688-3442 or through the website

Dr. Gerald Middleton proudly accepts patients from Riverside and all surrounding areas.